International Customer Success Associate (French)

Offre de Stage

"It's a fully remote/ work from home opportunity"



Your Key Responsibilities/Job Description:

Help onboard new customers, help them set up their workflows & train their users

Understand and align with customer’s needs to help them achieve their goals

Advice customers on best practices & KPIs for businesses of their size.

Host regular online sessions with customers to align with their needs, discuss adoption, and

identify areas of opportunity.

● Understand client risks and recommend solutions

● Champion customer needs to the product team for future updates

Training Program:

All successful candidates will go through a 6 month training program starting from February/March which will convert to the full time position on the team in August/September.

This process will involve:

○ 3 Months Internship Period:. The salary during this period will be MAD 2,350/Month

○ 3 Months Training Period: The salary during this period is MAD 4,700/Month

● During the internship & trainee period, we will invest in teaching you about our business, the software industry & skills + tools you’ll need to succeed.



Benefits:

Competitive Annual Compensation MAD 112,000 (Base Salary) + MAD 28,000 (Variable)

Fully Remote (Work From Anywhere)

Flexible Working Hours (Design Your Own Schedule)

Rapid career progression - We work with you to ensure you’re able to move to roles that best suit your skills so you can increase your salary significantly over your first few years with Recruit CRM.

Report directly to the global head of Customer Success 

Eligibility Criteria:

Excellent Verbal and Written communication skills in both French and English.

Must be articulate, organized, detail-oriented, and have the ability to multitask.

People First Attitude & Patience, every client is unique and needs to be handled with poise.

Self-driven and proactive nature

Students pursuing their final year of college/pass outs of 2023