BI and CRM Assistant - Trainee

Offre de Stage

Morocco is one of the largest countries in the Middle East & North Africa (MENA) cluster with high growth potential and with challenging markets. Starting from the period of July several Global CRM projects will be implemented in our MENA cluster (Morocco, Algeria, Egypt, Jordan, and Lebanon)

Therefore, we are looking for Trainee as BI and CRM Assistant to support us in the coming months starting from the beginning of July for a period of 6 months.

- Scope & Accountabilities:

As a successful candidate for this position, you will support the BI and CRM Manager MENA on Veeva CRM projects and the needed CRM activities delivered and executed on a daily basis :

Follow up Incidents & Change Request with Global IT
Liaise with Partner team & affiliates for new projects implementation: Make all necessary extraction and HCPs database Management (prepare required templates, follow up the update by the sales team, collect the data from affiliates)
Data change request validation
Support in CRM 2.0 data migration
Make the system up to date according to the business requirements

- Academic Background & Professional Experience:

Currently studying or freshly graduated
Minimum 2 years of studies after the baccalaureate
IT background
- Job Specifications & Language skills:

Proficient in PC, Windows & Microsoft Office applications especially Excel
Fluency in English & French languages, both written and spoken
Familiarity with CRM systems and practices.
Ability to multi-task, priorities, and manage time effectively.
Strong administration & organizational skills